SHIPPING & RETURNS

  

SHIPPING

Our products are MADE-TO-ORDER and handcrafted in Taipei, Taiwan. Please allow 7-14 working days for the processing of your order. Orders will be delivered within 2-3 business days after shipping. Once items are shipped out, you will receive a shipping notification with a tracking number via email.

 

Lost or stolen packages are non-refundable, please verify and re-confirm the correct shipping address when you complete purchases.

 

Overseas shipping is “ temporarily ” unavailable.

 

RETURNS 

Once you place your order, there are no refunds or exchanges on the item.

 

The only exceptions for refund include:

-Defective or damaged items

-Wrong item sent

 

The exchange must be approved by GLITTROOM and can be discussed, we will pay the return shipping costs. If you are facing problems with your order, please contact us or DM @glittroomm on Instagram.

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